Frequently Asked Questions

Before you book

How do I make a booking on your website?

Please click on BOOKING button/section available on the top of our website to make your booking with us. You may also Call US or Chat To Our Live Representative available on Website to make the booking.

What information do I need in order to book?

We need to know your Complete Name, Pick Up Address, Drop Off Address, Number Of Passengers and Contact Number in order to complete your booking.

I cannot find a route I want to book. What to do?

Please feel free to Chat with our Online Chat Representative available on our Website or Call Us Now at +1-866-492-2670

How do I pay for my Ride?

Your can make your payment using any Credit or Debit card that you have.

Can I book a ride with more than one stop?

Yes, you can without any limitations.

Before you travel

What luggage entitlement will I have?

Kindly let us know about the luggage that you are carrying with you so that we can arrange the vehicle accordingly.

Where will I meet the driver when I arrive?

Once our driver reaches the pick up stop he will give you a call and then you can decide the meeting point with mutual consent.

What happens if I can’t locate my driver?

Our 24/7 available representatives will call you and will connect you in a conference call with the driver or you can Call Us on our toll free number also at any time.

My group size has changed, can I choose another vehicle?

Yes you can, but you will have to give atleast 24-48 hours notice in order to do that.

How long will the Green Line Transportation ride take?

It depends on the distance you travel with us.